Shipping & Handling
We offer a variety of United Parcel Service (UPS) shipping methods to meet any budget or deadline. Fees for shipping and handling are not included in the price of the products and gift assortments. Fees will be determined based on the package weight and size, delivery method and delivery address, and will be disclosed at the time of order. SpaSkin’s standard delivery method is to ship via UPS Ground Delivery. Once your shipment has been sent to UPS for delivery, you will receive an e-mail with a UPS tracking number. Please note that UPS does not deliver to P.O. Boxes.

Returns
Should you wish to make a return, please follow these procedures:

1. Contact SpaSkin.com at service@SpaSkin.com and ask for a return. You will be given a Returned Merchandise Authorization Number (RMA).
2. Enclose a note with the original invoice, the reason for the return, and the RMA Number.
3. Re-package the item(s) in the original carton.
4. Send the return to: SpaSkin, 329 Main Street, Suite 208, Wallingford CT 06492
5. Keep accurate records of your shipment until you have received your credit or new merchandise.

Please note that shipping charges are non-refundable. You are responsible for shipping charges on returned items. Upon receipt of your return, your refund will be processed within 2 weeks. If the original order was purchased via credit card, your refund will be credited to your original credit card account.

We do not issue refunds or credits on opened or used merchandise.

International Orders
SpaSkin.com currently does not ship to any address outside of the United States. Should you wish to make a purchase for international shipment, please contact us directly at (203) 679.0507 and we will be happy to make arrangements for your order.