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Our goal at SpaSkin.com is to provide fast, secure, and efficient customer service. Having over 100,000 active customers creates a heavy burden for our Customer Service Group. To provide our customers with the best possible customer service, please use the following methods for contact:
Product Questions: info@SpaSkin.com
Order Questions: service@SpaSkin.com
Please note that we do not offer telephone support for placing orders. We only accept orders in a secure environment for the protection of customer data. We have made Live Chat service available in replacement of telephone support. Live Chat is secured via SSL encryption and any data shared is safe and secure. Live Chat is available M-F 9:00 a.m. to 5:00 p.m. EST. Availability outside this schedule is expanded for holiday periods.
Finally, if you are not satisfied with the service level you have received from SpaSkin.com Customer Service Representatives, please feel free to contact management directly with your issue. We will make every effort to resolve your issue in a timely and satisfactory manner.
Management: management@SpaSkin.com
Thank you for your business and friendship. We greatly appreciate your business.
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